Md. Rahman is a Bangladeshi construction worker, admitted three days ago after a workplace injury. He selected Sponsor Tier 2 at admission: his wife in Bangladesh receives full clinical detail; his employer in Riyadh receives status and discharge plan only. These are the two phones, at the same moment, showing what each participant actually sees.
Today · 10:42
Day 3 · stable · expected discharge in 2 days · both phones in sync
FAMILY PORTAL · TIER 3Fatima RahmanWife · Dhaka, Bangladesh
10:42
CARASMART🌐 বাংলা
আসসালামু আলাইকুম, ফাতিমা
Your husband's care portal
Md. Rahman · King Khalid Medical · Ward 3
✓
Stable and improving
Doctor visited this morning
DAY3
Today's update from the team
KA
Dr. Khalid Al-Otaibi
Attending physician · Cardiology
Today, 9:18 AM
Md. Rahman is doing well this morning. The cardiac procedure on Tuesday went smoothly. We have switched him from intravenous antibiotics to oral form today — this is a good sign that his body is healing well. He ate breakfast (toast and dates) and the team will help him walk a little this afternoon.
We expect to discharge him in 2 days. The plan is going as we hoped. He misses you and the children.
How he is right now
Heart
72
bpm
BP
118/76
mmHg
Pain
2
/ 10
A note from him
MR
Md. Rahman
8:30 AM
Tell the children I am okay. The doctor is kind. I will be home in a few days, Inshallah. Give my salaam to your mother.
Discharge plan
What happens next
Cardiac procedure — completed Tuesday
IV to oral medication — today
Walking with physiotherapist — today afternoon
Discharge — expected in 2 days · prescription will be delivered to his accommodation
Md. Rahman remains stable. Treatment is proceeding as planned. The discharge plan has been finalized and is communicated below.
Tier 2 scope: status and plan only. No clinical specifics shared.
Workforce plan
Return-to-work timeline
Discharge
2 days
Expected · Saturday
Back to work
10 days
Total absence from site
Workplace accommodation
Light duty · 2 weeks after return
No heavy lifting · no scaffold work · no high-temperature exposure during midday
Recommended HR actions
Plan now to avoid disruption
Arrange site cover for Project 14B for the next 14 days
Prepare light-duty assignment for the 2 weeks after his return
Inform site supervisor of the accommodation requirements
Update CCHI records after discharge — automated, no action needed from you
Compliance
Qiwa sponsor relationship verified
NPHIES Taameen claim flow active
Patient consent Tier 2 · revocable any time
Status
Planning
Claims
Workforce
THE ARCHITECTURE BEHIND THE TWO PHONES
Patient consent is the architecture, not an afterthought.
Md. Rahman selected Tier 2 at admission. The platform turned that one decision into two completely different communications — the warm, personal, clinical-detail view his wife sees in Bangla in Bangladesh, and the structured, business-grade workforce-planning view his employer's HR manager sees in Riyadh. Both phones run on the same intelligence motor. Both are continuously audited. Both can be revoked by the patient at any time.
FAMILY PORTAL · TIER 3 (FULL)
For the family who needs the whole truth
Clinical detail, daily updates from the named physician, vitals, messages from the patient, full discharge context. In the family's preferred language. Designed for presence-at-distance.
SPONSOR PORTAL · TIER 2 (STATUS + PLAN)
For the employer who needs to plan
Status only, return-to-work timing, accommodation requirements, HR action items. No clinical specifics. Designed for workforce continuity without dignity compromise.
PATIENT CONTROL
Md. Rahman remains in charge
The tier was offered at admission with the default of Status-only. He chose Tier 2 because his return-to-work needed planning. He can revoke or change the tier at any time through his own Family Portal access.
CARASMART · Smart Hospital · KSA Family Portal ExtensionFor the 13.6 million expatriate workers across the Kingdom